Terms of Service

These terms cover use of zapsstudio.com and the framework that any client engagement sits on. Zaps Studios is a trading name of Adeem & Sons Ltd, registered in England and Wales (Company No: 14974001).

When you sign a Statement of Work with us, that document overrides anything below where there's a conflict.

Using this website

The site, its copy, code, and visual design are owned by Adeem & Sons Ltd. You can read, share, and link to public pages. You can't scrape the site at scale, replicate the design system wholesale, or pass the content off as your own.

Booking a call

The 30-minute audit call is free and carries no obligation. Showing up means you've read the calendar invite. If you can't make it, reschedule from the cal.com link in the invite — we appreciate the heads-up.

Engagement framework

Every paid project starts with a written Statement of Work covering scope, deliverables, timeline, price, and payment schedule. Standard terms:

• Pricing. Fixed price, GBP, ex VAT. 50% on signature, 50% on handover, unless the SoW says otherwise.
• Timeline. 2 to 4 weeks from kickoff for most builds. Delays you cause (slow feedback, missing credentials) extend the date.
• Ownership. On final payment you own the workflows, code, configurations, and documentation. We retain the right to reference the engagement as a case study, in anonymised form unless you approve named use.
• Support window. 30 days of bug fixes after handover at no extra cost. After that, fixes are billed hourly or covered under a retainer.
• Cancellation. Either side can stop a project mid-build. Work completed up to the cancellation date is invoiced. We hand over what we have.

What we don't promise

Automation reduces manual work and surfaces problems faster. It doesn't guarantee revenue. We'll be specific about what a build will do operationally, but business outcomes depend on what you do with the system after handover.

Third-party tools (n8n, Supabase, your CRM, your outreach platforms) have their own uptime and pricing. We integrate with them, we don't run them. If a vendor changes their API or pricing, that's outside our control.

Liability

Our total liability for any single engagement is capped at the fees paid for that engagement. We're not liable for indirect, consequential, or special damages. This doesn't exclude liability we can't legally exclude under UK law.

Confidentiality

Anything you share with us under engagement (process detail, customer data, internal tooling) stays confidential. Mutual NDA available on request before the audit call if your context requires it.

Governing law

These terms and any engagement contract are governed by the law of England and Wales. Disputes go to the courts of England and Wales.

Contact

Questions about these terms? [email protected].